PDA’s President/WA Director, Andrew Fairbairn, and PDA Member, Clare Gibellini, were recently involved as accessibility consultants for WA’s P&N Bank.
In efforts to improve banking accessibility, particularly for people living with disabilities and neurodiverse customers, features include sensory-sensitive spaces (where lighting and sound can be adjusted to create a calming environment), iPads loaded with children’s games, accessible service desks and wall-mounted TV screens positioned for visibility from a wheelchair are available.
To read more go to:
https://www.mpamag.com/au/mortgage-industry/dei/pn-bank-opens-new-inclusive-branches/486916
