Unlocking Accessible Public Toilets in NSW

Many wheelchair-accessible public toilets in NSW are fitted with access-hindering Master Locksmith Access Key (MLAK) locks. This means that if you need to pee, you will need a key… that you must purchase from a locksmith after proving you have a disability.

According to the Australian Government’s toilet map website, there are over 540 publicly available accessible toilets fitted with MLAK locks in NSW. This means roughly 1 in 6 public wheelchair accessible public toilets are inaccessible to those who do not have an MLAK or who can’t use them because they lack the physical ability to do so. The same website reports there are fewer than 40 of these in the remainder of the country.

This practice is discriminatory and PDA is campaigning to end it.

We have written to the Premier of NSW, her ministers and their counterparts in the opposition and have started a petition at change.org.

You can help by signing the petition and promoting our campaign with the hashtag #NoKeyToPee

Good News Update!

In response to our letters, we got a reply from Ray Williams MP, Minister for Disability Services advising us that “MLAK locks were introduced in NSW with the good intention of enabling after hours access to accessible toilet facilities by people with disability…” and that in January 2017 a set of guiding principles of access were discussed and agreed to by a range of stake-holders. These include that:
– Accessible toilets should be unlocked during daylight hours; and
– Accessible toilets should be unlocked when co-located with unlocked general entry toilets.

We also received a letter from the NSW Office for Local Government affirming the Government’s strong commitment to “eliminating discrimination against people with a disability and to supporting equal access to public facilities in accordance with the relevant anti−discrimination laws”. However the letter also declares they do not have the power to “direct councils about how to maintain their public toilets”.

So our next step is to write to each of the Mayors and General Managers of the 68 NSW Councils who maintain wheelchair-accessible public toilets currently fitted with MLAK locks to asking them to confirm in writing that they are following the January 2017 Guidelines.

Councils committed to keeping the toilets unlocked

The following NSW Local Government Councils have committed to keeping their wheelchair-accessible public toilets unlocked*. Click the links to read their letters to PDA:
Blue Mountains City Council
Clarence Valley Council
Eurobodalla Shire Council
Ku-Ring-Gai Council
Albury City Council
Inner West Council
Cowra Shire Council
Cumberland Council
City of Canada Bay Council
City of Sydney Council
Bathurst Regional Council
Mid-Western Regional Council
Georges River Council
Maitland City Council
Cessnock City Council
Northern Beaches Council
Snowy Valleys Council
Wollongong City Council
Muswellbrook Shire Council
Narrandera Shire Council
North Sydney City Council
Byron Shire Council
City of Newcastle Council