As it comes to end of Disability Pride month for 2025, I wanted to reflect on what ‘Pride’ means to me as a person who has lived with their disability for over 40 years.
Every July, Disability Pride Month offers an important opportunity to honour the dignity, achievements, and vibrant diversity of the disability community. It is a time to celebrate the unique contributions, creativity, and resilience of people with disabilities, whilst also recognising the ongoing efforts for equity and accessibility.
Disability Pride Month reminds us that disability is an important part of human diversity, deserving of visibility, respect, and pride. By embracing inclusion and dismantling barriers, we move closer to a world where everyone can fully participate and thrive.
As I have always worked in the disability sector in one role or another, I have had the privilege to meet, to know and to learn from some of the most committed, most talented and just straight-out wonderful individuals living with disabilities or those without disabilities who have worked for the cause. For this I am forever grateful and extremely proud that I have had the opportunity to learn from the best.
Fortunately, I still get the opportunity to meet and learn from people with disabilities and those who work in our community who are new to my life, and I am constantly reminded by how resilient, dynamic, intelligent and committed they are to fighting the good fight for people with disabilities. I am often humbled to call them colleagues, to call them friends and further humbled that they consider me the same.
I am proud of our disability movement, I am proud of everyone I work alongside, I am proud of our history, and I know I will be proud of our future.
More importantly and often difficult to acknowledge, I AM proud of myself.
As NAIDOC weeks draws to a close once again, I want to pay respects to all the deadly mob who have come before us, who are with us now as elders and those that are following the song lines of our elders.
The oldest living culture on earth does not have a single word for disabilty but views disability more as a state of the human condition, focusing more on specific impairments, “aunty can’t walk real well” or “uncle can’t hear too good” (First People’s Disability Network, 2025).
In a community where the focus is on caring for everyone, where all mob are treated equally, where kinship and family are the backbone of the connection to community and country, we can only as a whole nation aspire to this.
We are not there yet!
The rates of Aboriginal children in custody are still high. The rates of disabled men, women and children abused in our institutions are high. Death in custody is a real and present danger for community and racism within systems impact services and treatment community received.
We are not there yet!
When we speak of disability and being disabled as a member of a community (the broader Australian community), most of us know that in this land, having a disability means you are discriminated against, daily, actually ever time you go out in public there are acts of unconscious bias and even conscious bias towards us as disabled people.
We are served last in shops, we are spoken to like children, we are excluded from mainstream society. Our outcomes for health, education, employment and housing are the bottom of the statistic in this country.
BUT resilience can be seen and witnessed in even the darkest of corners, where disabled people are pushing back, where community is standing by us and in some instances, we are thriving.
The intersectionality between black and disabled provides us with a lens to examine our priorities when it comes to unconscious bias and institutional racism. It is time to call it out. Not in a rabble of disconnected individuals but as a community.
It is reported that 63% of Aboriginal people with disabilities have a physical disability (australian institute for health and welfare 2025).
So at the end of this NAIDOC week 2025, I want to give thanks to those who are striving, thriving, and pushing back against the almost insurmountable societal challenges that we all face everyday. The theme of NAIDOC 2025 is, Next Generation: strength, vision, and legacy. To mob stay, deadly and strong!
We can get there!
(I am a stepchild, raised by an aboriginal man since I was 12 years old, a Palawa man, whose mother was Violet Smith (née Burgess). I have an undergraduate degree in Indigenous studies from the University of Tasmania.
#NAIDOC2025 #NAIDOCWeek #StrengthVisionLegacy
You know that thing when you hire a cleaner and then go around making sure that the house is tidy enough for the cleaner because you are embarrassed and you don’t want them to think you are hopeless?
You know that feeling of dread you get when you have to “ask your cleaner to do something?”
It’s like you are asking a huge favour and they are not obligated at all to comply. I mean seriously, are they are doing you a favour coming into your home for money to wash your clothes and clean your bathroom?
Okay, let us take out “cleaner” and insert “support worker.”
Why is it that so many disabled people (including my self) feel nervous and scared of rejection if we ask support workers to simply do their job?
I often hear myself asking “can you do me a favour?” if I am asking them to check the mailbox, get the bins in or make me a cup of tea. It feels like I’m imposing. Does this happen to anyone else or is this an internalised ableism?
I don’t think so. When we talk about the relationship between support worker and disabled person there is the warm and fuzzy – the helping and gratification model of support work, where the person is a hero for preforming the work, rather than a dedicated professional engaging in their work.
In contracts or “service agreements” there are “how we will treat you” and “how you will treat us” clauses that speak of mutual respect and kindness. So why does it feel like I will hurt a support worker’s feelings if I cancel a shift or choose someone else to do a shift instead of them? Is it the worry that they won’t come again and I will lose their services?
In looking at the “how we treat you”, there is a gaping hole of detail that does not acknowledge the power imbalance, the trauma that a disabled person carries with them, and the unique and personal experience of discrimination, subjugation and ‘othering’ that the person with disability has been a victim of all their lives.
We should be skilling our support teams with trauma informed practice. They should least have a basic understanding of how their presence is in fact that of power over us.
How many times have I heard “that client was mean” from support workers? Seriously, that person has a complex and difficult life and your feelings are hurt?
We are doing a disservice to professional and skilled support workers by allowing our leadership to allow the rogue element of workers, motivated by money, rather than professionals to populate the workforce – but how do we make a standard that protects everyone?
Scenarios that make us fearful include support workers not turning up for a shift or ringing at the last minute to say they are unwell.
Similarly, gaslighting where a support worker says that they don’t feel well and so, to make it easier on them, you scale back their work for the day and change your plans, so that you do not go out.
Also, If we change their agreed hours from say 8 hours to 5 hours and this results in their sudden inability to work for you anymore. They reason that they just cannot make ends meet with a reduction of hours. I mean with no overheads other than insurance and a base rate of $67 they are not that bad off.
These are real situations.
So how does policy and quality and safeguards protect the person with disability?
I recently travelled to Adelaide, the capital city of South Australia. Adelaide is known as the city of churches and for the natural green belt that surrounds the city. It’s also known to have an easy-going lifestyle.
My visit to Adelaide was to enjoy this and to also attend the National Amputee Conference, which is held every 2 years and hosted by Limbs 4 Life Australia. This was my second visit to this event. My first was the last one, held in Melbourne – my home city. I enjoyed it and the connections I made so much, that I promised myself that I would attend the next one – wherever it was held. And so I did.
The conference was held at the Adelaide Convention Centre, a great venue with good accessibility great staff. This year the conference was attended by 300+ from all corners of the country, and included all types of amputees and those who support them.
Limbs 4 Life Australia is a peak organisation for upper and lower limb amputees, and provides services to them, their families and caregivers and support before and after amputation. You can find out more at https://www.limbs4life.org.au
The national Amputee conference is known as AMPedUp and enables all amputees and those who support them find out about the latest in prosthetics, hear talks by healthcare professionals, better understand legal matters, learn about available Assisted Technology and listen to some amazing presenters sharing their struggles with limb loss.
There were also many networking opportunities for attendees over morning teas, lunches and afternoon teas, also allowing friendships to be made and stories and struggles with limb loss to be shared. It was also great to check out the many exhibitors showcasing the latest in prosthetics, wheelchairs, and vast array of healthcare providers. A converted car was also on display by Brazier Mobility, which drew a lot of attention.
Image 1 Exhibitors display
Image 2 Returning from Afternoon Tea
Of most interest to me was attending presentations from numerous speakers who shared their stories and the experiences they had in dealing with limb loss, in terms not just of their own struggles but also those of their families – and especially their children.
One of presenters Kylie, provided her perspective as a congenital amputee. She recounted stories around parenting and her ability to perform everyday tasks (such as hanging out clothes to dry or changing nappies). She also spoke of her childhood where adaptation and problem-solving were emphasised over limitations. Kylie also mentioned her absence of phantom limb pain, a striking contrast to many attendees’ experiences, which highlighted the differences between congenital and acquired limb loss.
Another presenter and his wife shared their experiences following their involvement in a transport accident whilst overseas, and how they dealt with the barriers created by their children being back home in Australia. Their presentation titled ‘Why Us?’ is also the title of their published book, and included snippets from that book written by the husband about his wife’s resultant life changing injuries and his struggles in dealing with his almost injury free future. It was such a great story that I bought the book to read about it further.
Presenters from Paralympics Australia also put on a remarkable presentation, talking about Wheelchair Basketball and Australia’s first Gold Medal in Rowing at the Paris Games. If you put your mind to it almost anything is possible. There were also presentations from Ottobock Australia, Ossur and OPC health and many more, each showcasing the latest in prosthetics and how far we have come.
There were also presentations titled “Laughter is the best medicine” by Jan Vaughan which got the audience involved, and another named “Musical Mystery Madness” where we had to name the song by title and artist. We also had to work out the common theme of the songs. Guessing wasn’t that easy, but when the answer was revealed I could understand the reasoning. Whilst I can’t remember all 7 songs included, the theme was cleverly built around limbs or body parts.
We were reminded of the many quotes familiar to most of us throughout the conference, motivating us and reminding us to look back at these these when we’re feeling down and struggling. These included:
Image 3 Some light entrainment at the Welcome event (look for a familiar face.)
For those who don’t understand limb loss and how it effects lives, I recommend that you attend one of these events and see it from our many perspectives – as all amputations are not the same or as they appear to be. I will be at the next conference whenever or wherever it will be.
During my time in Adelaide, I also had the chance to explore some of the attractions, soak up the culture and check out the city from an accessibility point of view – perhaps a topic for a future blog?!
Whilst at Adelaide airport waiting for my flight home, I saw this quote by Henry Ford
“When everything seems to be going against you, remember that an airplane takes off against the wind not with it.”
Something that I took home,
Thanks for reading.
Links to some of presenters who shared their stories and experiences
https://www.limbs4kids.org.au/personal-stories/kylie-grew-up-with-no-limb-its
For most people without disabilities, the process of simply flying from point A to point B is understood and, in the most part, goes as expected.
As an airline passenger, you pack your bags, arrive at the airport an exorbitant number of hours before your flight, fight your way through supposed ‘easy’ self-check-in’, drop bags, make intimate 60 second friendships with security, and if you have time, buy an overpriced coffee and wait to board your flying tube of necessary cosiness with a large number of people you have never met.
So why is this not a given for people living with a disability?
When you are a person flying with a disability, particularly a physical disability that requires use of a wheelchair or mobility device, all the above are the same – albeit usually with added road blocks in the process that make air travel cumbersome (at the very least), difficult or (at worst) nigh on impossible.
I am just one air traveller that uses a wheelchair, and I could share several ‘incidents’ that I have personally experienced when traveling over the years. However, the reality is that I could write a thesis of the number of times people with disabilities have been either overtly or covertly discriminated against whilst trying to access air travel.
On the weekend there was yet another incident where a person with a physical disability was subjected to unnecessary and unwarranted stress due to an airline’s inability to provide reasonable adjustments and demonstrated a severe lack of communication for the passenger. This lies at the hands of Qantas. The passenger in question had not experienced these issues prior, so why now, why the inconsistency in policy and approach? Why do we, as people with physical disabilities, have to keep asking these questions?
On March 28th, the ACCC gave the final go-ahead for the Virgin Australia, Qatar Airlines integrated alliance. This partnership between the two airlines will bring an added twenty eight weekly flights between Australia and Doha, with the promise of reduced airfares due to greater competition. Whilst this sounds fabulous for most Australians, people with a physical disability or those using a mobility device may be impacted by this joint initiative.
Qatar Airlines has an appalling record in its treatment of people with physical disabilities, with discrimination reported on at least a dozen occasions in the last 24 months. The latest involving a 12 year old boy living with cerebral palsy and his family who were denied travel due to the airline’s lack of disability training and protocols.
In today’s landscape of accessibility, occurrences of disability discrimination are illegal, unnecessary, avoidable and ultimately result in added costs to those discriminated against with little or no compensation.
With Virgin Australia possessing a better record in its protocols for those travelling with accessibility requirements, how will it ensure that its passengers flying with physical disability will not be discriminated against by Qatar Airlines? Have they addressed this issue with Qatar Airlines? Are they aware of the previous incidents of discrimination that have occurred? Will passengers travelling on Virgin have a relatively good experience, only to meet their connecting international flight with Qatar Airlines and encounter unwarranted and unwanted barriers to travel?
If and when I choose to travel internationally again, I would certainly not take these potential risks in travelling with Qatar Airlines. This doesn’t mean other international airlines are perfect when it comes to their policies, procedures and in-person treatment of people with physical disabilities (and let me tell you, their processes vary greatly), but it does mean that the in-person experience comes with a ‘tell us what you need, and we will try our best to accommodate’ approach.
Of further concern to people with physical disability, QANTAS has ordered twenty eight new A321XLR aircraft from Airbus to replace its existing Boeing 737 fleet – with the first plane arriving in June this year.
However, this model does not seem to address the accessibility requirements of passengers who require access into the cabin and their seats whilst remaining in their wheelchair. Whilst technology to do so now exists, why is this technology not mandatory for new aircraft? Why don’t aeroplane manufacturers make it mandatory for cabin design? Why is the airline industry nearly completely exempt from providing accessible transport when every other transport style around the world (trains, fast trains, very fast trains, ships, council buses, taxis – although not ride-sharing providers) have integrated the technology to do so?
Why is airline travel treated differently?
Surely if aircraft engineers have the capabilities to design, develop and build a plane that stays in the sky, it can incorporate a cabin design that accommodates wheelchairs.
One of recommendations from The Disability Royal Commission was to review the Disability Discrimination Act. This provides added incentive to enforce better access to airline travel for everyone – including those living with a physical disability.
The Australian Government’s 2024 Aviation White ‘Towards 2050’ skirts around the issues of truly accessible air travel for people with a disability, despite providing an extremely generous timeline of 25 years. One of the goals of the White Paper is to “Improve remedies for damage to wheelchairs and mobility devices.” Surely the best remedy for avoiding damage to wheelchairs is to provide wheelchair accessible cabins and cabin storage for mobility devices.
By 2050, I will be long departed from this mortal coil. To me, it seems inconceivable that it could take up to another 25 years before people with physical disabilities may be graced with discrimination free airline travel.
Optimistically, let us hope it does not take another 25 years before all people with disabilities can be free of discrimination in all aspects of life – whether in employment, education, transportation, or simply in life itself.
With the upcoming Federal Election announced to take place on May 3rd, you now get the opportunity to exercise your democratic right to vote.
Or do you?
The AEC states that 43% of the national polling booths are fully wheelchair accessible and that a further 48% will have ‘assisted wheelchair access’. (https://www.sbs.com.au/news/article/the-vote-casting-hurdle-these-australians-face/ja0dm5uby)
Voting is your democratic right. You can be fined if you are a registered voter and do not vote.
So if we all have the right to vote, and it is mandatory, and you can be fined if you do not vote, why aren’t all polling booths and all pre-polling booths fully accessible for every registered voter, or every potential fine recipient?
Yes, there is the option of lodging a postal vote, but it should not be the only option due to inaccessibility.
Plus, I don’t want to miss out on my other inalienable right of acquiring heartburn from a democracy sausage with my name on it.
No onions please.
Please note these comments are my personal opinion as a woman with a physical disability.
As a wheelchair user, I find it difficult to vote in person. We just had a state election on Saturday 8 March, and had to complete two ballot papers: one for the Legislative Council and one for the Legislative Assembly.
I have no problem with the Legislative Assembly paper, as it’s about A5 size. And we only had 5 candidates this time. I can write with a pen in my hand, but it’s easier with the pen in my mouth instead.
So this small size paper is easy. The Legislative Council ballot paper, on the other hand, is one A4 sheet tall and over 3 A4 sheets wide (in portrait mode)! There is no way I can fit this giant sheet on my wheelchair tray, or reach any of the boxes above the line.
It’s my preference to vote below the line anyway. But its size made it difficult. For this reason I always opt for a postal vote, so I can do it in the comfort and privacy of my own home. I spread it out on my computer desk so I can see all the candidates.
But who do I choose? There were 13 boxes above the line (for groups and parties – some I’d never heard of) and 146 below the line. 20 was the minimum number of boxes you were allowed to number if voting below the line. So I set about searching for the policies these parties had and what some of these people stood for. I wanted to make sure my vote aligned to my beliefs and wishes for an accessible and equitable society.
I scrolled through every website of the political parties listed, looking for their policies and information on the candidates. Where there were policies, I searched for keywords like ‘disability’, ‘access’ and ‘disabled’. Only two websites mentioned disability! Just two!
To say I was disappointed would be an understatement. I was appalled. I’m a well-educated, computer-literate woman and I couldn’t find basic information like policies. The major parties were the worst. On my ballot paper, it listed 37 candidates for the WA Labor Party, yet only eight were listed on their website! What about the other 29? And not a single piece of information about who they are, what they stand for, or their ambitions if elected. Don’t people check who or what they’re voting for?
They say there’s 5.5 million people with disabilities in Australia, or 20% of the population. That’s a lot of people. And a lot of votes. Do we see disability represented in our parliament? No. Why not?
Maybe we need to form our own political party. I mean if the Shooters and Fishers can represent themselves, and the Legalise Cannabis party can push their own agenda, we should too. Our issues are important, and not a political football for the government to throw around.
I really hope it’s better for the upcoming federal election.
When I finished my accountancy degree in 2010, I couldn’t begin to imagine the challenges I would face trying to secure work as a graduate with a disability or that it would take three years before I secured meaningful employment. I ‘ve had a colourful and varied career journey since then, owning three businesses and experiencing a multitude of highs and lows. Which is why, when I first heard about the YConnect program (which is delivered by YWCA Australia) in late 2021, I instantly recognised the need for the program and the positive influence it could have on employment for people with disability.
The YWCA YConnect program assists women and gender diverse people living with a disability to achieve their career development goals by participating in a range of professional development activities including networking opportunities, career counselling sessions, classes and workshops. YConnect also works with the business community to actively tackle the myths and fears associated with employing people with disability. The programs offered by YWCA Australia’s YConnect have been developed based on consultations with our participants. The programs offered cover topics such as; how to dress for work, basic, intermediate and advanced computer skills, your rights and responsibilities in the workplace, bullying, how to talk to your employer about your needs, how to create a LinkedIn profile and much more. We’ve even offered a series of workshops on what you need to consider when starting your own business.
Had this program been available 10 years earlier, I have no doubt that it would have assisted me in my employment journey. In addition to being a part of the organising committee and a facilitator and/or co-facilitator of many of the workshops, I’ve personally gained great value by joining some of the workshops as a participant, particularly the bullying workshop. Sadly, like many workers with a disability, I have experienced workplace bullying and the topics covered in the bullying workshop gave me a better understanding of the warning signs to look for when faced with these issues and more importantly where to go for help.
Whilst the YWCA Australia YConnect program is currently only available to those living in the Toowoomba region, it would be great to see it expanded nationwide. The issue of disability employment is not confined to a single region and it would be great to see this fabulous program available to more people.
PHOTO ABOVE: The YWCA Australia YConnect Advisory Committee – (Left to Right): Tanja, Laura, Alyce, Francene
Facebook Marketplace has broadened the buying power of people with disabilities who might not necessarily be able to access or have physical access to charity secondhand stores.
Yes! That is a thing. Charity stores can be inaccessible because of stairs and no ramps, and it’s not just the small ones either. Huge chain charity stores are at fault for not providing access too.
I am not going to deny it, I love Marketplace. Why? Because it’s easy to access, it’s value for money and I am saving my money and the environment, one purchase at a time. In my home more than half my furniture and most of the plants in my garden and in the house, my clothes and books have been sourced from Marketplace at a fraction of the cost of both large secondhand stores and retail stores.
My therapeutic bed was a Marketplace purchase, unused by the previous owner and sold to me for a third of the cost for the same item from the big disability equipment provider in town. At that time I was also able to claim it as a disability cost through NDIS. I’m not sure what the rules on that are now, but back then I saved the NDIS $4000.
Myself and other people with disabilities are able to peruse the offerings on Marketplace from the comfort of our own homes, and then go off on adventures with a support worker to pick up said items.
It is probably not the intention of the NDIS or Marketplace to facilitate easier access to good quality secondhand items, but the results in providing good supports enable people to have more control over their purchases and their purse.
The risk? Personally I have not purchased anything from Marketplace that has not been of good quality. A few risk mitigation precautions, like never paying before pickup and also making sure the seller will allow you to look at the item before handing over your money, reassuringly means you have more control and less risk. In terms of personal safety, it’s also a bonus to have your support worker with you.
According to statista.com 2022, the secondhand item economy was valued at over 60 billion dollars with 85% of Australian households reporting they had sold unwanted items. And now PWD can be more a part of this than ever before.
If I want a book, a new release book, I can either go to a bookstore and buy it or I can look for it on Marketplace. More often than not, I will find the item (read once) and up for sale for half the cost of a new copy.
The benefits of this secondhand economy to our community are manyfold. Items are given extra life when they change hands, the disability community is given easy access because of technology and, because we are supported by support workers for social participation, we can go to the supermarket and do other errands on the way to pick up our Marketplace purchases.
I actually thought it was just me doing these sort of adventures, but it’s more common that I first thought with PWD off picking up items cheaply that they would not necessarily be able to afford on a fixed income with the assistance of supports.
The most amazing thing of my Marketplace purchases was a leather lounge suite, that I picked up for $800 from a doctor who didn’t want to pay for it to be shipped to their next posting. The same lounge suit is still available in stores for $4000. I also have purchased Christmas presents and gifts for birthdays from Marketplace. Today I bought a dress for my daughter from Decuba for $20 which still has the tags on it – that’s a $100 dress for $20! Too good to be true? No, and here is why. Stores will not return clearance items.
The growing trend of the circular economy is now open to PWD!
I see this accidental collision between good supports and access to the secondhand economy as a win/win. The cost-of-living crisis is affecting everyone, but PWD who are often paying more for medication and other necessities not always funded by NDIS are doing it tougher. A little affordable retail therapy is a bonus that was not an intentional consequence of the NDIS, but a happy outcome of good support and sensible spending.
Happy Marketplace shopping everyone!
Friday was a good day.
I only suffered discrimination and othering three times because of my physical disability.
I am a wheels user. I have been disabled since birth. I live in Tasmania.
The first incident occurred when I was called “ cute” by a couple of young people who I was introduced to by my support worker. They probably thought I was cute because of the long held perception that PWD are childish and infantile. I am a 60-year-old woman and in no way would my peers describe me as cute. I did not speak up, I just disengaged and went on my way. Sometimes it’s simply easer to just roll away.
I went to dinner with my daughter and a friend. I drank wine. I needed a wee. I went to the only disabled loo in the restaurant…and waited and waited. I did a little trickle in my pants, my bad!
A lovely dad and his young son finally came out of the only disability access loo in the establishment and said “sorry”. I said “do not worry, I peed my pants a little.” Too passive aggressive?
The frustrating thing is that the dad and his child could have gone to ANY toilet in the establishment. Could have, but chose to use the only disability access loo. If a choice was available to me, I would have gone to any of the vacant toilets, however I couldn’t. I could only access one.
Look, the boy (around 7) probably needed a poo and understandably the dad had to be on hand to wipe. I am assuming this to be the case, but this encounter added to my feelings of being too needy.
I was not the only person in a wheelchair in the restaurant.
We then went to a theatre performance a local public college in Hobart. The performance was fantastic. We enjoyed it immensely. What I did not enjoy though was how I was not able to enter the building like that of other theatre goers. On arrival we found a disabled parking spot really easily and were quite impressed. The issue lay in the fact that once we left the carpark, we were not able to get onto the footpath to get to the theatre. There was no curb cut and we were greeted with a step. One small step, but wheelchairs can’t fly. So, we headed off down the road, dodging cars in the dark to find another entrance.
We did find one, but we were unable to access it because the gate was locked. My companion had to go inside and find a teacher to come and unlock the gate. The gate was not locked, but we didn’t know that. We entered and had a wonderful time watching the show. When it was time to go back to the car, we discovered that the gate had been locked. Again my companion had to find a teacher to let us out, whilst my other companion went to get the car so that I did not have to traverse back to the carpark with all the traffic in the dark.
I was not alone in this inaccessible challenge. Another disabled theatre goer was waiting on their elbow crutches for their car to come pick them up as well.
I am one person with a disability negotiating my community telling you about one day in my life.
There are laws, there are policies and legislation around access and inclusion to ensure that people with disabilities are not discriminated against or disadvantaged. However, they only work when attention to detail is adhered to and people are mindful and respectful. When things are not right on the ground in community, it takes the labour of people with disabilities to speak up, again and again. Some do not not. They choose to stay silent rather than being viewed by community as ungrateful or troublemakers. We need to shatter the belief that PWD are resilient, stoic and such inspirations, but that is when they don’t speak up of course. It seems as though community is not keen on the “loud minority”. And until other PWD speak up, the work will be on the shoulders of the tided few who fight on for the rights of all.
So while advocates and allies are in Canberra or in our local parliament debating matters of disability, the application of these rules, legislation and policies are only as good as their application on the ground.
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