Australian Communications Consumer Action Network – ACCAN is currently gathering insights and case studies to support their policy and advocacy work.
They want to make sure the communications experiences of people with disability are reflected in the issues they raise with government and industry.
Your help, through sharing feedback based on your experience and knowledge (even brief or de-identified), would be incredibly helpful.
ACCAN is particularly interested in:
- * Access to NRS Video Relay Services (VRS) and whether they’re working well in practice.
- * Barriers to emergency services, especially for people who can’t use voice-based 000 calls. Potential role of Text to 000.
- * Ongoing affordability issues.
- * Experiences with fixed broadband, fixed wireless or LEO satellite services, particularly if cost, digital ability, or accessibility are factors.
- * How financial hardship support from telcos is playing out for consumers.
- * Any concerns around sales practices and whether people are getting the right kind of support and information.
If you are able to help work with ACCAN to shape their focus and work and moving forwards, please contact
Dr Amelia Radke (she/her)
Senior Policy Adviser
Australian Communications Consumer Action Network (ACCAN)
PO Box A1158 Sydney South, NSW 1235
P: 02 9288 4000
E: amelia.radke@accan.org.au
