Building Inclusive Public Services: Guide on Disability Inclusion

“Public Services International (PSI), in conjunction with the International Labour Organisation (ILO), has launched a comprehensive Guide on the Inclusion of Persons with Disabilities in Public Services.

The guide highlights successful case studies where public services unions have made meaningful progress in disability inclusion, while also offering clear pathways for improvement where gaps remain. As organisations representing public services workers, unions hold a strategic position to champion decent work for persons with disabilities—not only benefiting these workers directly but also contributing to more accessible and inclusive public services for all.

The guide reinforces that disability inclusion in the workplace is not merely an ethical obligation but a crucial component of social justice and decent work—principles that both PSI and the ILO have championed for decades. By providing practical resources for public service unions, we aim to accelerate progress toward workplaces that are open, safe, stable, inclusive and accessible for all workers.”

To read the Guide in its entirety, please visit:

https://www.pda.org.au/wp-content/uploads/2025/07/Trade_Union_Guide_on_the_Inclusion_of_Persons_with_Disabilities_in_Public_Services_access-copy.pdf

PDA’s Vice President/ACT Director, Paul Williamson, was part of this project.

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